Frequently Asked Questions

When will my dance photos be online?
At DanceSnaps, we aim to have your dance photos online within 7 business days of your competition ending. Larger competitions may take slightly more time with smaller competitions taking slightly less time. It may also depend on the time of year, with numerous competitions taking place, it may take longer for all of the competitions we service to become available for purchase.

How do I order my photos?
When browsing through the dance competition galleries, simply select Add to Cart when viewing a photo you would like to order, located at the top right of the screen. From here you will be able to select any number of the products we offer.

There is a watermark on my photos, will that print when I order?
The DanceSnaps watermark only displays on screen. Your printed photos or digital downloads will not have any watermarks across the photo.

How long will it take to get my photos?
Once you have placed an order for your photos, the DanceSnaps team will review your selections and upload your orders. This will usually take 3-5 business day. From there, your order is either made available for download or distributed to our printing house. Our printers are located in the United States and should have the order processed within 48 hours. At that point, your shipping method will determine the time it takes to receive your order.


I paid for overnight shipping, why are my orders not here yet?
As stated above, when DanceSnaps receives your orders, we must retrieve the full resolution selections from our archive, process and prepare them for printing, then upload them to our printers. This usually takes 3-5 business days. With over 1.5 million photos online, keeping ever high-resolution photo online is simply not possible.

What forms of payment will DanceSnaps accept?
We accept Paypal, Visa, Mastercard, Discover, and American Express

Who can I contact if I have a problem?
If you have any issues using our service, feel free to contact us. We are open from 10am to 6pm, Monday to Friday and you can reach us at 1.877.669.0663. You can also email us at info@dancesnaps.com.

What shipping options are available?
Shipping within the USA:
  • USPS First Class is $3.50 for orders with 50 prints or less in print sizes equal to or smaller than 5" x 7" (delivered in 5-9 business days)
  • USPS Priority Mail is $6.45 (delivered in 3-4 business days)
  • FedEx Next Business Day shipping is $11.25
Shipping to Canada:
  • USPS First Class is $5.50 for orders with 50 prints or less in print sizes equal to or smaller than 5" x 7" (delivered in 7-10 business days)
  • FedEx Priority International shipping is $16.45 (delivered in 1-2 business days)

Duty taxes might apply to some shipments to Canada.


I am a studio owner or competition organizer, how can we get DanceSnaps at our next event?
We are always looking to expand and are currently booked across the U.S and Canada. If you are interested in our services, send us an email at info@dancesnaps.com

I would like to work as a photographer for DanceSnaps. Who do I contact?
DanceSnaps is always looking to expand its network of photographers in North America. If you are interested in employment opportunities, send an email to info@dancesnaps.com